Refund and Returns Policy
Effective Date: July 25, 2026
Business Name: Bellicose Atelier
1. Overview and Eligibility
At Bellicose Atelier, we take immense pride in the quality, resilience, and craftsmanship of our handcrafted leather goods and elite weightlifting gear. We want you to be completely satisfied with your purchase. If you experience an issue, we are here to help under the terms outlined below.
2. Returns for Standard Products
For standard, non-customized items, you may request a return within a specified timeframe from the date of delivery, provided the item is unused, unworn, in its original condition, and contained in its original packaging. Return shipping costs are typically the responsibility of the customer unless the item arrived damaged or defective.
3. Custom and Personalized Orders
Due to the bespoke nature of our handmade leather crafting and custom-built accessories, personalized or custom-engraved items are final sale and cannot be returned or exchanged unless there is a proven manufacturing defect or an error made on our end during production.
4. Damaged or Defective Items
If your order arrives damaged, defective, or incorrect, please notify us immediately upon receipt with photographic evidence. We will review the issue and, upon verification, arrange for a replacement or a prompt resolution to ensure your complete satisfaction.
5. Refund Processing
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.